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  Public Ticket #344610
Browser Issues & Disappearing logo
Closed

Comments

  • Jenny started the conversation

    HI Guys,

    We seem to be having a slight bit of trouble when we browser test the site. 

    Problem 1 - We are getting a duplicate menu half way down homepage on some browsers, screengrab attached. And Problem 2 is that our logo is disappearing on some browsers also. Screengrab attached too. Can you help us remedy this? 

    We have a very worried client! Thanks a million and happy new year to you all.

    Jenny

  •  8,847
    Tahir replied

    Hey!

    Please update to Salient Theme Version 5.0 .


    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team