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  Public Ticket #3455009
Problems with Salient Theme
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Comments

  • plvsultra started the conversation

    Hello! For several days I have had problems with Salient.

    I've already tried everything.
    There are several options:
    1) The page does not load at all
    2)Loads with a thousand errors (more info in attached file)
    3) Loads but does not show many of the resources and no animations.

    It intersperses the options arbitrarily.
    I have tried:
    1) Update theme and everything else. Result: stay the same
    2) Deactivate all plugins except the page builder and salient core. Result: stay the same
    3) Change the theme to Twenty-twenty three. Result: it loads perfectly, but obviously wp bakery is not interpreted.

    I can not think of anything else.
    The website is: https://zudro.es

    Greetings and thank you.

    Attached files:  salient problems 1.png

  • plvsultra replied

    Update:

    Right now it seems... it seems... that on desktop it works fine and on mobile there is an error on the homepage at the level of the portfolio

    Greetings and thank you

  •  8,839
    Tahir replied

    Hey plvsultra ,

    You seem to be running an older version of the Salient Theme and Bundles Plugins. 

    Please update to the Latest Salient Theme Version. Once update try using the Performance Features in the Salient Theme Options Panel.

    The current version of the theme is 16.0.5 and the current version of the page builder is 6.13.1 .

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .


    Thanks.


    ThemeNectar Support Team