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  Public Ticket #347567
nectar slider doesn't work
Closed

Comments

  • Lee started the conversation
    January 8, 2015 at 12:10pm

    in Dashboard I click on Nectar slider and add new slide. 

    Then I can see the screen(attach file). After I try to click video background though it doesn't work at all.. change nothing. 

    So i check the video(https://www.youtube.com/watch?v=FLU9Pxo_RD8) though, looks different from on my screen. 

    Can't find what my problem is.. Looking forward your help. Thank you. 

  •  8,427
    Tahir replied
    January 8, 2015 at 4:07pm

    Hey!

    Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
    Thanks 

    ThemeNectar Support Team 

  • Susan replied
    January 8, 2015 at 6:39pm

    Tahir, could this also be the reason that my slides are not advancing? There were before, but not now.

    BTW, love the theme and appreciate your quick response to questions!

    Thanks

  •  8,427
    Tahir replied
    January 9, 2015 at 5:02pm

    Hey Susan!

    Please provide your site url so we can have a look. 

    Thanks 

    ThemeNectar Support Team