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  Public Ticket #3489862
PHP upgrade not possible
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  • oplashopping started the conversation

    Hello,

    When I try to update the PHP version through my web hosting provider's control panel, I encounter a critical error in the WordPress backend related to a theme: htdocs/wp-content/themes/salient/nectar/redux-framework/ReduxCore/inc/class.redux_filesystem.php on line 29

    Why does that happen?

  •  8,839
    Tahir replied

    Hey Again,

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 16.0.5 and the current version of the page builder is 6.13.0 . Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .


    Thanks.


    ThemeNectar Support Team 

  • oplashopping replied

    With the update will I lose the settings I've applied to Salient? Will the pages remain formatted the same, or will everything become disorganized?

  •  2,958
    Andrew replied

    Hello again,

    Thank you for getting back to us.

    No, this should not make changes to any customizations you have made. We normally recommend making a backup of your site to avoid any uneventualities after the update.

    I hope that helps.

    Cheers,