I've had this ticket since Monday with no real resolution; not sure if I am not explaining things right but I've posted mockups, videos, and explained what I am trying to accomplish. Open to feedback on what I am doing wrong, but can you please take a look? Andrew and Tahir were helping me previously on the header navigation so perhaps having consistency with who is handling the tickets that are all related to the same website would help. Just let me know what you need from me if I haven't provided it. I am sorry to post a new ticket but I don't have any other way of contacting you (unless I am missing an email or contact form?)
I've had this ticket since Monday with no real resolution; not sure if I am not explaining things right but I've posted mockups, videos, and explained what I am trying to accomplish. Open to feedback on what I am doing wrong, but can you please take a look? Andrew and Tahir were helping me previously on the header navigation so perhaps having consistency with who is handling the tickets that are all related to the same website would help. Just let me know what you need from me if I haven't provided it. I am sorry to post a new ticket but I don't have any other way of contacting you (unless I am missing an email or contact form?)
https://themenectar.ticksy.com/ticket/3490234/
Hello there,
Thank you for getting back to us.
I have gone ahead and responded to this ticket here https://themenectar.ticksy.com/ticket/3490234.
We appreciate your patience on this.
Thanks,
Thanks, I responded there.