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  Public Ticket #3496144
Fonts suddenly get rest
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  •  4
    eldrke started the conversation

    Hi, I'm experiencing a sudden reset of all custom fonts. The website uses zero caching plugins (see screenshot below), all new fonts are set up using the theme's Typography settings (Load from Google).

    I'm 100% positive I haven't pressed Reset myself. The sudden reset happened to me twice -- super annoying.

    Possible reasons (my guesses):

    I added this line of CSS to Custom CSS Code under General Settings - @import url('https://fonts.googleapis.com/css2?family=Play:wght@700&display=swap|Exo+2:wght@200&display=swap|Roboto+Slab:wght@300&display=swap');

    The Reset was probably caused by me saving the new Navigation & Page Header typography settings -- although I've just selected a couple of the same fonts I used for "General HTML Elements" and "Nectar Elements".

    Although I was also editing the homepage with the inbuilt WPBackery builder -- so not sure if maybe it had to do something with this too.

    Please help! I don't want to go through this the third time.



    Attached files:  Screenshot 2023-10-11 115112.jpg
      Screenshot 2023-10-11 115148.jpg

  •  8,939
    Tahir replied

    Hey eldrke ,

    That's unfortunate. Did you have multiple browser tabs open with the Theme Options Panel page?. 

    Thanks.


    ThemeNectar Support Team 

  •  4
    eldrke replied

    Hi Tahir,

    Thank you for such a fast reply! It could be the case, don't remember. Is it a common cause for such resets?

    One more thing I just tried - I had one custom fonts plugin activated (Use Any Font), which I didn't set up (simply downloaded and turned on) -- could it be the cause? I've removed it, and so far the rest doesn't happen again.

  •  8,939
    Tahir replied

    Hey Again,

    Yes, its possible that the plugin added CSS styling that removed it. 

    Thanks.


    ThemeNectar Support Team