Okay
  Public Ticket #3500772
not installing
Closed

Comments

  • rod started the conversation
    October 17, 2023 at 10:18pm

    I have attempted to download the template from ThemeForest multiple times, but I'm encountering issues when trying to install it. The system keeps displaying an error message, prompting me to try the installation again.

  •  3,001
    Andrew replied
    October 18, 2023 at 5:08am

    Hey Rod,

    Thank you for reaching out to us.

    Have you tried following the steps outlined in this guide to troubleshoot the error you're getting https://themenectar.ticksy.com//article/2023/?

    Try that and let us know how it goes.

    Kind regards,

  • rod replied
    October 18, 2023 at 7:57pm

    Hey thanks for the quick answer. Got it. Love your theme worked with it years ago. Thank you.

  •  1,921
    Judith replied
    October 18, 2023 at 8:44pm

    Hi Rod,

    Thanks for your feedback.

    We are glad that you have had a great experience with our theme up to this far.

    We are always looking forward to giving you quality support.

    Please feel free to open a new ticket in case of any other queries.