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  Public Ticket #3503348
Showing original proportions of featured images
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Comments

  • saucedesignaustralia started the conversation

    Hi Support

    I'm building a website for an artist and it's very important that the images when shown in a post grid output - like Post Loop Builder - that the featured images are displayed at their original proportions - ie not cropped to fit a predetermined grid height or width   - is there an option to do this ? that is just a post grid of images.

    thanks

    Kira

       

  •  1,877
    Judith replied

    Hi Kira,

    Thanks for contacting us.

    Please adjust the image size from here and see whether that helps:

    7014065837.png

    Warm Regards.

  • saucedesignaustralia replied

    Hi Judith

    Thanks for getting back to me  - but this doesn't seem to have any affect, the images in the grid are still cutting off . 

    If I can't display a full scale image then I will need a refund on this theme. Is there no other setting?

    Regards

    Kira



  • saucedesignaustralia replied

    in other words I need to be able to enable fixed image proportions 

  •  8,839
    Tahir replied

    Hey Again,

    Try using the "Image Gallery" Page Element: 

    8422484571.png

    Thanks.


    ThemeNectar Support Team 

  • saucedesignaustralia replied

    Hi Tahir

    I need to use the blog post data not just an image gallery so that you can click through to view details 

    is this possible?

    thanks

    Kira


  • saucedesignaustralia replied

    Also Tahir

    if I use the blog post output is there away to just show the images with all the except , I have tried to switch these off but they seem to remain visible


  • saucedesignaustralia replied

    Additionally 

    I can see that you have an option to enable  - Bypass image cropping - only available in the "Portfolio" > Portfolio Settings 

    Why isn't this available on all of these widgets?  in my experience - Artists' do not want their images cropped in any way 

    I don't want to have change all of my posts to a custom post type /portfolio/  - as this will then mean I have to waste time remapping URLs 

    Attached files:  bypass image cropping.JPG

  •  8,839
    Tahir replied

    Hey Again,

    Did you try using the "Full" Size Image in the "Post Loop Builder" ? : 

    8441193914.png

    Thanks.


    ThemeNectar Support Team 

  • saucedesignaustralia replied

    Hi Tahir

    Yes Unfortunately i tried Full and also all of the other variation option but nun seem to do what I want.

    Thanks for trying, this theme functionality is not suitable for my purposes.

    Regards

    Kira



  •  1,877
    Judith replied

    Hi there,

    Thanks for writing back.

    I am so sorry this was not able to achieve what you would have wanted. I request you let us know whether you would still need us to assist further, we'll be happy to do so.

    Warm Regards.