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  Public Ticket #350484
White Screen / Loading Error / Grey Area
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Comments

  •  4
    Benny started the conversation

    When i visit the homepage of my clients website a white screen appears, then it goes grey, a loading icon appears and then finally the page loads.

    I currently have two plugins installed (both currently deactivated): Contact Form 7 and WordPress SEO.

    Previously i had the following plugins installed: W3 Total Cache, WP Optimize, CloudFlare, Google Libraries, WordPress SEO Premium, and Local SEO for WordPress SEO by Yoast. 

    When those plugins were installed, the problem escalated. The white page lasted longer and sometimes didn't go away at all. I would really like to have those plugins installed because they did improve the page speed greatly.

    I've changed the Animated Transition Method to 'Standard'. CloudFlare and Max CDN have both been turned off/disabled. I also tried restoring my WordPress to a backup file from Dec 11, 2014, which was before I enabled a CDN and installed those plugins.

    I have the latest versions of Salient and WordPress.

  •  8,847
    Tahir replied

    Hey Benjamin!

    You will likely have to consult with your hosting provider as they would be able to best configure it for performance. 

    Thanks 


    ThemeNectar Support Team 

  •  4
    Benny replied

    Hey Tahir,

    Thanks for the quick response.

    What about the current issue/problem? and the issue caused when those other plugins are installed?

  •   Benny replied privately
  •  1,071
    ThemeNectar replied

    Hey Benjamin,

    when installing plugins for script minification you just need to ensure that the script "modernizr.js" remain as one of the first to load. Sometimes when using plugins like that the order or scrips changes and if that gets moved further down it will cause issues like you've described

    Cheers

  •  4
    Benny replied

    Thank you for the response :)

    Would having the Google Libraries plugin installed and activated effect the Nectar Slider or other theme features?

    https://wordpress.org/plugins/use-google-libraries...

    Cheers.

  •  8,847
    Tahir replied

    Hey!

    No it should not. 

    Thanks 


    ThemeNectar Support Team