Okay
  Public Ticket #3511739
Translation
Closed

Comments

  •  5
    Filip started the conversation
    October 31, 2023 at 10:35am

    Hi,
    on this website / shop when I hover over items I get the buttons [select options] and [view more] those are not translated in Dutch NL

    I've installed Loco Translate but cannot find those items in theme or plugins , where can I translate these?

    Attached files:  support.jpg

  •  8,939
    Tahir replied
    October 31, 2023 at 10:38am

    Hey Again,

    You will have to translate the "Salient Core" and "Woocommerce" Plugins as well using Loco Translate for those texts. 

    Thanks.

    ThemeNectar Support Team 

  •  5
    Filip replied
    October 31, 2023 at 11:06am

    Hi Tahir,

    I've looked almost everywhere but don't find the English original text

    :(

    Filip

  •  8,939
    Tahir replied
    October 31, 2023 at 11:34am

    Hey Again,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks.

    ThemeNectar Support Team 

  •   Filip replied privately
  •  8,939
    Tahir replied
    November 2, 2023 at 10:32am

    Hey Again,

    This plugin seem to be causing the translation from not working: 

    6460671443.png

    Please contact the plugin developer to check how to translate the admin field or deactivate the plugin if needed.

    Thanks.

    ThemeNectar Support Team 

  •  5
    Filip replied
    November 3, 2023 at 9:45am

    Tahir,

    thanks for looking into this, I'll contact them

    Filip