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  Public Ticket #3515777
issue - proceed to checkout
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  • emmydebs started the conversation

    Hello,

    I'm experiencing an issue with my online store. When I add items to my cart and proceed to checkout, it says the cart is empty. I'm encountering this problem primarily with the "jeux d’occupation" category (link: https://canidelire.com/jeux-doccupation/). On the other categories, it works; it's quite random.

     Has anyone else encountered this issue?

    Thank you in advance for your assistance.

  •  1,876
    Judith replied

    Hi there,

    Thanks for writing back.

    I am not replicating the issue on checking your site. Please share a screencast of how you are reproducing the issue so that we can check whether we are overlooking something in reproducing the issue.

    I look forward to hearing from you.

    Best Regards.