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  Public Ticket #3519138
Portfolio issues
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  • Suzanna Noort started the conversation

    My site (suzero.com) is no longer working properly on mobile, and has some issues on desktop Safari too.

    On a portfolio overview page previously, if you hovered over the featured image, two buttons would show : “watch video” and “more details” (see attached screenshot). But now only a gray overlay is shown until you click the gray area twice. Then the buttons do show.

    Then, when clicking on 'more details' to go to the portfolio item page, on mobile devices it shows no content, only the heading (see second attached screenshot). << This is the biggest problem right now as people cannot view my videos on mobile.

    Any help much appreciated.

    Attached files:  Screenshot 2023-11-10 at 10.16.56.png
      WhatsApp Image 2023-11-10 at 10.08.54.jpeg

  •  2,958
    Andrew replied

    Hello Suzanna,

    Thank you for reaching out to us.

    Did you make any changes to your site before these issues started happening? In the meantime, please check for plugin conflicts by deactivating the third-party plugins and then reactivating it back one by one to see the one that causes issues.

    Try that and let us know how it goes.

    Kind regards,