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  Public Ticket #3520583
Video Background on nectar slider
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Comments

  •  2
    mark started the conversation

    Hi,

    I'm trying to create a slider with each slide having no image or video background then adding a video the containing row's background - so the video rolls and doesn't reload with each new slide:

    https://bradburysglobalriskgroup.com/

    I've got it working on chrome desktop by adding 

    .swiper-container {
    background-color: rgba(0, 0, 0, 0)!important ;
    }

    ...but it's still showing a black background with no video on mobile and firefox on desktop

    (Disable Video Backgrounds On Mobile Devices is unchecked)


    please can you help?



  •  1,876
    Judith replied

    Hello Mark,

    Thanks for contacting us.

    To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials 

    (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

    If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.

    Before you provide this information, we strongly recommend taking a backup of your site.

    If you have any concerns or questions about this process, please don't hesitate to let me know.

    Best regards,

  •   mark replied privately
  •  8,839
    Tahir replied

    Hey Again,

    - Only Self Hosted Videos will play on Mobile.

    - Make sure they are in 16:9 ratio for the mobile to render them correctly.

    -  Convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background .

    - Be sure to turn off this option in Salient Theme Options Panel -> General Settings -> Functionality Tab

    7710907759.png

    Thanks.


    ThemeNectar Support Team