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  Public Ticket #3528084
WPBakery broke
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  •  10
    davidkhuffman started the conversation

    I was editing in WPBakery and suddenly got this message:

    "Elements within this list are deprecated and are no longer supported in newer versions of WPBakery Page Builder."

    And the entire WPBakery line (where all the stuff is) is not coming up.

    Thoughts?

    I'm checking in with them. They're announcing a Black Friday sale, but did they disable all existing users in the process?

    Thanks!

    Dave


  •  10
    davidkhuffman replied

    It looks like it's just the Backend Editor that is borked. If I "Edit with WPBakery Page Builder", it works, but if I then go to the back end editor, it's really messed up. Only "Classic" but in white text. No buttons that used to take you to Back End.


    See attachment.

    Also notice WPBakery Black Friday Sale at the top of the page. Possible they did an update that barfed things up?


    Attached files:  Screenshot 2023-11-22 211237.png

  •  3,001
    Andrew replied

    Hey David,

    Thank you for getting back to us.

    Did you make any changes to your site, such as adding/updating plugins or adding some custom customizations to the theme? If you have a backup, you can restore the previous version of the theme and let us know if the same still happens.

    You can also check for plugin conflicts by deactivating the third-party plugins and then reactivating them back one by one to see the one that causes issues.

    Try that and let us know how it goes.

    Kind regards,

  •  10
    davidkhuffman replied

    Yep - the problem was a plugin:

    Copy Anything to Clipboard

    When I deactivated it, everything started working again.

    thanks!

  •  3,001
    Andrew replied

    Hey David,

    Thank you for getting back to us.

    Try reaching out to the Copy Anything to Clipboard plugin team and see if they can help resolve this.

    I hope that helps, let us know if you need anything from us.

    Kind regards,