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  Public Ticket #3534082
Dark border around row
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  •  2
    wolfgangforever started the conversation

    A dark border keeps appearing around my row which has a video background. Rows without video backgrounds don't seem to have this issue. I don't know how to fix this. This happens on multiple computers and in multiple browsers, but disappears when I try to make a screenshot.

    I attached a photo so you can see the issue.

    Attached files:  IMG20231201014211_01.jpg

  •  1,921
    Judith replied

    Hi there,

    Thanks for writing to us.

    To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps:

    From your WordPress dashboard, Navigate to Salient > General Settings > CSS/Script Related. In the custom code area, insert the provided CSS snippet:

    .wpb_row .row-bg-wrap .row-bg-overlay {
        opacity: 1 !important;
    }

    Once the code is added, save and refresh the page to see if the change has been applied. In case it helps, please check this section from the documentation on CSS/Script Related

    If this does not work as expected or If you have any further questions or need additional assistance, don't hesitate to write back, I'm happy to help. 


  •  3,001
    Andrew replied

    Hello again,

    Thank you for getting in touch.

    We can't seem to replicate this error from our end. Here's a screenshot of the same.

    9260893434.png

    Were you able to sort out this issue? if not, would you let us know what device and browser you are using when you see this error?

    We look forward to your reply.

    Thanks,

  •  2
    wolfgangforever replied

    Hi!

    The code snippet Judith sent worked like magic. Thank you so much!

  •  2
    wolfgangforever replied

    Edit - when I use the code snippet, the video background is gone. It just sets the colored overlay to 100%.

  •  3,001
    Andrew replied

    Hello again,

    Thank you for getting back to us.

    Could you remove the CSS that was earlier shared by @Judith so we can look into this for you?

    We look forward to your reply.

    Kind regards,

  •  2
    wolfgangforever replied

    Yes, I removed this :)

  •  8,939
    Tahir replied

    Hey Again,

    Seems like a browser rendering issue. Are you able to view this on another computer or device as we cant seem to recreate it on our end in Chrome right now ?. 

    Thanks.


    ThemeNectar Support Team 

  •  2
    wolfgangforever replied

    It only seems to be an issue in Chrome and Brave on all devices I tested, but since it's a widely used browser a lot of people will notice it...

  •  8,939
    Tahir replied

    Hey Again,

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    body .full-width-section>.nectar-video-wrap {
        width: calc(101vw - var(--scroll-bar-w))!important;
        height: 101% !important;
    }

    Thanks 


    ThemeNectar Support Team