Okay
  Public Ticket #353422
Complete media fail
Closed

Comments

  • Matthew started the conversation
    January 16, 2015 at 10:36pm

    Dear developer,

    I've been using Salient for a good 6 months now and only had a few issues (which were mostly my own mistake ;)) Today I tried making a video background slider, when suddenly everything crashed. There is no media animations whatsoever to be found anymore. Some of the plugins installed include: ClearCache Performance, WP Click Info, Redirect Options, .. Might be an issue with one of thise?

    Thanks for your reply.

    Matthew Vandewalle

  •  8,847
    Tahir replied
    January 19, 2015 at 3:26pm

    Hey!

    Please see Section 3.1 Troubleshooting Video Backgrounds in the user guide : http://themenectar.com/docs/salient.pdf .

    Also please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
    Thanks 

    ThemeNectar Support Team