Hi, I'm trying to use the Image with hotspots element on the homepage of a client, but I seem to trigger some kind of bug. Some devices and some browsers show the element the way it's meant to, but on others, the image behind the hotspot dissappears. I've added a screenshot for reference. Any idea what might be the problem? I tried deleting the entire thing and starting over, but keep getting the same issue.
Hi,
I'm trying to use the Image with hotspots element on the homepage of a client, but I seem to trigger some kind of bug. Some devices and some browsers show the element the way it's meant to, but on others, the image behind the hotspot dissappears. I've added a screenshot for reference.
Any idea what might be the problem? I tried deleting the entire thing and starting over, but keep getting the same issue.
Attached files: Screenshot 2023-12-12 154327.png
Hey Again,
Which Image format are you using?.
Try using the Image Optimization plugins recommended in this Article http://themenectar.com/docs/salient/performance-optimization-guide/ and check if that makes a difference .
Thanks.
ThemeNectar Support Team
Hi Tahir,
The image is a jpeg file. The Image Optimizer seems to have done the trick though!
Thank you for the quick fix!