Okay
  Public Ticket #3546854
WPBakery
Closed

Comments

  •  1
    b7games started the conversation

    I do not understand why WPBakery will show the changes only when im in the editor. For example, if i make a change to the headers for example they do not update on the actual website, but when i open WPBakery they show up.


    Please see attached photos

    Attached files:  Only showing in front end editor.png
      Real time no update.png
      Salient Settings.png

  •  1,875
    Judith replied

    Hi there,

    Thanks for writing to us.

    To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials 

    (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

    If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.

    Before you provide this information, we strongly recommend taking a backup of your site.

    If you have any concerns or questions about this process, please don't hesitate to let me know.

    Best regards,


  •  1
    b7games replied

    I figured it out. Thank you. 

  • amathea replied

    Hello,

    The WPBakery page builder editor doesn't work anylonger with my salient theme when trying to edit the visual editor. Is there any update or change in march 2024? It broke my home page! Most of my blocks (sections) preconfigured on my home page with the Salient templates are broken (text or images no longer appear on screen, even the contact form). Thank you very much for your reply or help! The other pages are ok...

  •  1,875
    Judith replied

    Hello Amathea,

    Thanks for writing to us.

    Please open a new ticket with this issue so that we can assist without any mixup with this user thread and also to help us provide seamless support.

     Should you have any further questions or encounter any issues, please don't hesitate to reach out.

    Best regards,