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  Public Ticket #3547005
Backwards Text in Search Box
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  • Olga started the conversation

    Hi,

    I have a problem now in the Search Box: text is typing now backwards.

    How can I fix this issue?

    I read a lot of articles regarding this but I'm afraid to update the Theme because I have some changes in codes and don't want to loose one.

    Could you please help me?


    Best regards,

    Olga Kobleva


  •  8,858
    Tahir replied

    Hey Olga ,

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 16.1.2 and the current version of the page builder is 7.1 . Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .


    Thanks.


    ThemeNectar Support Team 

  • Olga replied

    Hi,

    I've installed Envato Market plugin. But I stuck with Downloading/Reuploading steps.

    We have child theme active, theme Salient is not active.

    Do I need install salient.zip? And where can I download the updated version? And how can I install child theme?

    P.S.: our website is dd-h.com and the search doesn't work properly.

    Best regards,

    Olga

  •  2,967
    Andrew replied

    Hi Olga,

    Thank you for getting back to us.

    Having your child theme as the active theme will not affect your theme update in any way. If you want to use the zip file to update your theme, you can get this in the download section of your ThemeForest account as shown in our guide here https://themenectar.ticksy.com//article/5182/#:~:text=B)%20Without-,Theme%20Update,-(%20only%20Salient%20version

    You can then follow the steps in our guide here to update your theme https://themenectar.ticksy.com//article/8260/.

    Try this and let us know how it goes.

    Kind regards,

  •   Olga replied privately
  •  8,858
    Tahir replied

    Hey Again,

    I am afraid if you dont have access to the Themeforest Account you will have to create a new one and purchase a new Regular License in here: https://themeforest.net/item/salient-responsive-multipurpose-theme/reviews/4363266 . 

    After which you can update the Salient Theme to the latest version and update it via the WP Dashboard by setting up Envato Market Plugin: http://themenectar.com/docs/salient/updating-salient/#methods

    Thanks.


    ThemeNectar Support Team 

  •   Olga replied privately
  •  8,858
    Tahir replied

    Hey Again,

    - Unfortunately there is no license info attached to the Salient Theme Files so we cant find the account that purchased the Theme. 

    - If the Current Theme files are not customized you can update it without any major issues. 

    - Regarding the new features those will be available once you update to the new version.

    Thanks.


    ThemeNectar Support Team