hello, I had a friend who designed my wordpress website in 2016 and purchased my salient for my managed wordpress but I have no way of reaching him for the the credentials to update my site because I cannot update my current php with my current salient which is obsolete. I need to download the files of the salient but cannot access the account. The email that was used I believe was [email protected]
hello, I had a friend who designed my wordpress website in 2016 and purchased my salient for my managed wordpress but I have no way of reaching him for the the credentials to update my site because I cannot update my current php with my current salient which is obsolete. I need to download the files of the salient but cannot access the account. The email that was used I believe was [email protected]
Hi George,
Thanks for writing to us.
Sorry to hear about the trouble you are having with updating the theme.
Unfortunately, Envato controls themeforest.net and we exclusively rely on the platform.
You will need to wait to get contacted by them as we cannot assist with this issue. https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us
Sorry, we could not help further with this.