Hi! Using the Image Carousel element with Flickity is the issue on this page. If you scroll down a bit to where the pictures are with the voting tags underneath them; this is the area I'm having issues with.
Loads fine on all browsers [ mobile / desktop / etc ]. However;
When posted on instagram and loaded INSIDE of instagram [ many of my users are posting this page from their IG accounts ] this entire row will not populate or show up; it just doesn't appear to load in on insta.
I can attach a screen shot but the issue is pretty straightforward; this element isn't loading on instagram for some reason. Can you help please? Our "contest" is running until Friday and we have people actively voting so I'm trying to get this solved asap.
Also - FWIW - the "like.btn" plug in I'm using in this element is not the issue; i've had the same issue when these are not loaded into the post / page or in this element. It's consistent with Flickity carousels.
Thank you! This resolved the issue! Much appreciated Tahir.
I'll kick it back to "slide down" after we're done with this competition; but future proofing these carousel / Flickity issues with instagram, any chance it can be worked into a future release? Thank you again for your help!!
Hi! Using the Image Carousel element with Flickity is the issue on this page. If you scroll down a bit to where the pictures are with the voting tags underneath them; this is the area I'm having issues with.
Loads fine on all browsers [ mobile / desktop / etc ]. However;
When posted on instagram and loaded INSIDE of instagram [ many of my users are posting this page from their IG accounts ] this entire row will not populate or show up; it just doesn't appear to load in on insta.
I can attach a screen shot but the issue is pretty straightforward; this element isn't loading on instagram for some reason. Can you help please? Our "contest" is running until Friday and we have people actively voting so I'm trying to get this solved asap.
Also - FWIW - the "like.btn" plug in I'm using in this element is not the issue; i've had the same issue when these are not loaded into the post / page or in this element. It's consistent with Flickity carousels.
Please and thank you!
Hi there,
Thanks for writing to us.
Please share a screenshot of the issue so that we are sure we are not missing any point.
I look forward to your response.
Hey Again,
Try setting the Page Header Animation to "None" and check. See screenshot:
Thanks
ThemeNectar Support Team
Thank you! This resolved the issue! Much appreciated Tahir.
I'll kick it back to "slide down" after we're done with this competition; but future proofing these carousel / Flickity issues with instagram, any chance it can be worked into a future release? Thank you again for your help!!