Okay
  Public Ticket #3570319
a few problems
Closed

Comments

  •  2
    thoisr started the conversation

    Hello,

    I’m building my new Portfolio site (www.thomasisrael.be) from an alternate adresse, using your demo “Minimal Portfolio” as a base.

    Here are the few problems I’m facing and that I could not solve using your forum & doc. 

    Your help would be highly appreciated, 

    thanks.

    1. The Footer of every portfolio Page depend of a “Custom Fields” names “nectar-metabox-portfolio-parent-override” - I can neither delete it nor modify it on a Project page and I can’t find where to modify it. 

    It is not clear in your doc where those “Meta options” are and how to modify them.

    Exemple link: https://www.betamaxfamily.be/portfolio/facetatoo-copy/

    2. How to Change the default permalink slug for the portfolio from www.mysite.be/portfolio/pagename  to  www.mysite.be/pf/pagename ?  

    so /pf instead of /portfolio

    It will allow me to recreate exactly the same structure I had before and not to lose lots of links from external websites pointing to mine.

    3. Your video Lightbox element force the visitor to clic 2x before a video start (1=open the box, 2=clic to play)

    Is it possible to have a single clic ? I have a lot of video, I love your Lightbox effect, and I want people to see them, 2 clic is too much!

    All my video are played from vimeo

    exemple link: https://www.betamaxfamily.be/portfolio/facetatoo/

    4. I try to play a 4:3 aspect video from vimeo ( I did specify the aspect) and it does not work, it shows the link instead. On the same page a square and a 16-9 video are working with the same model, so I believe the problem comes form the ration.

    link: https://www.betamaxfamily.be/portfolio/aiworks/   

    video here:

    5. I wanted to use the “Page Full Screen Rows” Meta Box option on my portfolio pages, but it seems that it is not available for Portfolio, is it so? 

    Then I try on a new page, and It does not appear on the bottom of a new page i create, so maybe I have to active it somewhere before? Also, I Could not find in the models, the demo used in the video tutorial…is it on a differant name?

    (this one https://themenectar.com/salient/product/#intro)


    Thank you so much for your help, have a great day,

  •  3,001
    Andrew replied

    Hi there,

    Thank you for reaching out to us.

    1. You can edit the footer in the wp-admin > appearance > widgets and customize the footer widgets from there.

    2. You can add a custom slug to the portfolio URL by going to Salient > Portfolio > Functional\ity and adding a custom slug from there. You will still have to refresh your permalinks after saving this! This is done by going to Settings > Permalinks and clicking save.

    3.Could you try using the Fancy Box Lightbox Library instead and check. See screenshot: 

    3775449062.png

    4. We recommend adding videos with a 16:9 aspect ratio for a responsive theme.

    - Please convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background .

      - Make sure they are in a 16:9 ratio for the mobile to render them correctly.

    5. Try enabling this option in the single portfolio edit page and let us know if this works for you.

    6969400968.png

    Try this and let us know how it goes. We look forward to your reply.

    PS. We recommend raising a new ticket for each issue you have to help us better assist your and avoid any confusion during the troubleshooting process.

    Thanks,

  •  2
    thoisr replied

    Thank you so much. solved nearly everything.

    There is only the 5th point that I did not get: 

    where is this " single portfolio edit page"... I can't find it.

    best regards,

  •  3,001
    Andrew replied

    Hello again,

    Thank you for getting back to us.

    I meant you need to go to the page where you edit your individual portfolio page. 

    3032244303.png

    Try this and let us know how it goes.

    Kind regards,