Okay
  Public Ticket #3573303
Animations not showing on iPad / tablet
Closed

Comments

  •  1
    Donovan started the conversation

    In short, any element on the site that uses animation does not display on my iPad, yet displays perfectly fine on desktop and iPhone. This is predominantly a big issue when it comes to the 'Food Menu Item' element as there is no setting to disable the animation... thus, not allowing the menu items to be displayed on an iPad.

    I tried enabling and disabling the 'Page Builder Element Animations On Mobile Devices' under General Settings > Functionality with no success. While troubleshooting this issue, I turned off the text animation within a few 'Text Blocks' which allowed the text to display fine on the iPad.

    So, is there a setting I'm missing? Can you provide code to allow the animations to display on iPad / tablet or provide code to disable the Food Menu Item animation? Thanks!

    Attached files:  desktop.jpg
      ipad.jpg

  •  8,406
    Tahir replied

    Hey Again,

    Can you confirm this issue if you turn off the "Page Fullscreen Rows" Feature ?. 

    Thanks.


    ThemeNectar Support Team 

  •  1
    Donovan replied

    That worked! Also toggled-off 'Disable From Mobile'.

    Thank you! 

    Attached files:  page setting.png