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  Public Ticket #3575099
Footer anchor link
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Comments

  •  4
    nereidad started the conversation

    Hello,

    I have built a main footer with widgets. I would like to be able to redirect a link from the page directly to the footer widget, but it only works on the portraid versions (Tablet and Mobile) but not on the landscape versions (Desktop, small computer or tilted tablet).

    Thank you very much for your kind help

    Nerea


    https://elgandulillo.com/casa-rural-en-castril/

    Attached files:  Screenshot 2024-01-30 at 22-39-36 Widgets Casa Rural el Gandulillo — WordPress.png
      Screenshot 2024-01-30 at 22-43-14 Edit Página with WPBakery Page Builder.png
      Screenshot 2024-01-30 at 22-43-32 Edit Página with WPBakery Page Builder.png

  •  1,875
    Judith replied

    Hi Nerea,

    Thanks for writing to us.

    This guide provides more information on what to look out for if the anchor links don't work.

    Anchor Links not Working

    If you have any further questions or concerns, please don't hesitate to reach out. Thank you for your understanding.

    Best regards,


  •  4
    nereidad replied

    Good morning, Judith

    The connection is not between a Menu that links to a Row or it is not between a Row that links to another page. These functions work perfectly on the web. I have seen the video and activated all the page transitions functions... but it does not work.

    The problem is with the Footer. The connection that does not work is between a call action link, as well as a single image link to the footer.

    In the first message are attached all the screenshots where you can see the construction of these links, both the page where they are included and the Footer where they point.

    As a curious fact, the link only reaches its destination in Mobile and Tablet in vertical format.

    Thank you very much for your help,


    https://elgandulillo.com/casa-rural-en-castril/

    Nerea


  •  2,958
    Andrew replied

    Hi there,

    Thank you for reaching out to us.

    Please check and ensure that you have enabled this option.

    4425020817.png

    Try this and let us know how it goes.

    Kind regards,

  •  4
    nereidad replied

    Hi, Andrew


    Yes it is enabled.

    Kindregards,


    Nerea

  •  4
    nereidad replied

    Hi,

    I solved it, placing the links in another Raws in the Footer // Global Section, <--- WONDERFULL STAF;  instead of placing it in the Footer // Widget.

    The Widgets in the Footer with Gutember Builder is a bit of a pain in the ass.


    Thank you,


    Nerea

  •  1,069
    ThemeNectar replied

    Hey Nereidad, That was occurring due to the footer using the option 'Footer Reveal Effect' on desktop, which actually keeps the footer fixed in place at the bottom of the screen behind the main content. The effect is automatically disabled on mobile devices, which is why you weren't seeing the issue on there. The actual amount that the browser would need to scroll to reach the offset of its location is not going to be calculated correctly.

    For your reference, you could also fix it by disabling that theme option:

    2813299399.png

    Or alternatively add an ID somewhere else besides the footer-outer div, like in the global section you've went with.

    Kind regards

  •  4
    nereidad replied

    Hello,


    Thank you very much, I apreciatte it. Now, I understand why this happened. Perfect.

    Kind regards,


    Nerea

  •  1,069
    ThemeNectar replied

    You're welcome, Nereasmile.png