Hello, I have been a customer of yours for several years. I have a problem on one of my sites with woocommerce, I can't instantly receive woocommerce product purchase emails. I tried deactivating some plugins but nothing, it still doesn't work. I noticed that I have an outdated version of the files " mini-cart.php (version 5.2.0) and single-product/product-image.php version 3.5.1. Can these two files affect the flow of woocommerce emails? Please to help me is very important
Hello, I have been a customer of yours for several years.
I have a problem on one of my sites with woocommerce, I can't instantly receive woocommerce product purchase emails. I tried deactivating some plugins but nothing, it still doesn't work. I noticed that I have an outdated version of the files " mini-cart.php (version 5.2.0) and single-product/product-image.php version 3.5.1. Can these two files affect the flow of woocommerce emails? Please to help me is very important
Hi Simone,
Thank you for reaching out to us.
Please check and ensure that you are running the latest version of the theme.
The current version of the theme is 16.1.3 and the current version of the page builder is 7.1. Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#method.
To get a list of Bug Fixes and new Feature add-ons in the Latest Theme updates view the change log here http://themenectar.com/changelogs/salient.html.
Try this and let us know how it goes.
Cheers,