Okay
  Public Ticket #3581650
problem at 999px
Closed

Comments

  • anitatakacs started the conversation

    Hi, I wrote this in the public forum: "Today I discovered an error in several of our websites from recent years and also in yours, for example: https://themenectar.com/salient/ecommerce-robust/product-category/accessories/. When the screen is 999px the responsive menu disappears. It only works with 1000 and 998 px. We need an urgent solution."

    and I received a video from you where there were no problems. I send you three photos where I see the problem that affects our web pages and yours. We tested it in Chrome and Firefox.

    Attached files:  999px-nomenu.jpg

  •  2,958
    Andrew replied

    Hi there,

    Thank you for reaching out to us.

    I can't seem to replicate this issue from our end. Here's a screenshot of what I'm seeing from our end.

    9183588905.png

    Please check and ensure that you're running the latest version of the theme to fix this issue.

    We look forward to your reply on the same.

    Kind regards,