I have to finish this project by tomorrw and this new licence that i bought is making me a lot of problems.
1. When I want to view my site it shown me the demo site, this untill i had to log of from my wp account and log in again.
2. I have CTA or buttons that dont show me in live the normal state(just hover state) or even dont show at all.
3. The logo image does not take effect as you modify the size in salient theme. As i set 100px for the size, it show me in the builder, but in the sign out mode it keeps the exported size. Same for 4 browsers.
These issues may be as a result of cache. I would request you please check whether there are any caching plugins installed and then temporarily deactivate them to see whether that helps fix the issue if it still doesn't, then I would request you please admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
I have to finish this project by tomorrw and this new licence that i bought is making me a lot of problems.
1. When I want to view my site it shown me the demo site, this untill i had to log of from my wp account and log in again.
2. I have CTA or buttons that dont show me in live the normal state(just hover state) or even dont show at all.
3. The logo image does not take effect as you modify the size in salient theme. As i set 100px for the size, it show me in the builder, but in the sign out mode it keeps the exported size. Same for 4 browsers.
Attached files: Screenshot 2024-02-15 at 19.47.18.png
Screenshot 2024-02-15 at 19.47.32.png
Screenshot 2024-02-15 at 19.47.43.png
Screenshot 2024-02-15 at 19.47.48.png
Hi there,
Thanks for writing to us.
These issues may be as a result of cache. I would request you please check whether there are any caching plugins installed and then temporarily deactivate them to see whether that helps fix the issue if it still doesn't, then I would request you please admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
Best regards,
Yes it was the Cache plugin that came with wp install from softaculous, more exactly SpeedyCahce.
Ive used Litespeedcache on other site salient, and works fine.
Thank you for the reply. it was helpfull