Hey Again,

Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

.woocommerce-checkout div#footer-outer,.woocommerce-checkout #header-outer {
    display: none !important;
}

Thanks

Hi there,

Thanks for writing back.

To hide the header and footer please refer to this video : https://monosnap.com/file/3duDTgf5I7BNYVK4q4KtQ2BuESU0fI

I truly hope this proves helpful for you.. If you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out. 

Best regards,

Hey Again,

The reason why the previous CSS was not working is because you are using a Global Section Footer now. 

Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

.woocommerce-checkout .nectar-global-section.before-footer {
    display: none !important;
}

Thanks

Hey Again,

Im not seeing the CSS provided earlier loading on the site. 

1. Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .
2. If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
3. For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/ . 

Thanks.

And can you provide the screenshot of the footer you are referring to ? .

I am not able to view those on this page: https://superproductive.co/checkout/ ?.

Hi Matthew,

Thank you for getting back to us.

Could you please reshare the link or give us access to the page so we can check this out for you?

In the meantime, could you check if you can change the page template to no header & footer as you can see in this screenshot?

Try this and let us know how it goes, we look forward to your reply.

Thanks,

Hi Matthew,

Thanks for writing back.

We'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? You can use any email as these are temporary logins

If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.

Before you provide this information, we strongly recommend taking a backup of your site.

If you have any concerns or questions about this process, please don't hesitate to let me know.

Best regards,

Hi Matthew,

Thanks for writing back.

Not a problem. I will surely assign this to Tahir.

Tahir will jump in promptly to assist you further.

Hey MatthewShelton7 ,

Please create a new ticket and provider the temp login credentials in there so I can write up CSS to remove the header and footer. 

Thanks.