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  Public Ticket #3589066
Trouble with installation
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Comments

  •  3
    tslawrence71 started the conversation

    I just bought the Salient theme and I am unable to install it on the GoDaddy servers. This is the error I get:

    The link you followed has expired.
    Please try again.
    I have tried to do this through the WordPress dashboard in the add theme section and I've also tried to download all Salient files and manually install them on the GoDaddy server, but that took the website down.

  •  1,921
    Judith replied

    Hi Lawrence,

    Thanks for choosing the Salient Theme.

    Your PHP Settings are likely not correct.

    Recommended PHP configuration limits are as follows:

    max_execution_time 60
    memory_limit 256M
    post_max_size 48M
    upload_max_filesize 48M
    Please have your hosting provider fix this for you so it can be installed correctly. 

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

    Hope this helps.

     If you have any further questions or need additional assistance, don't hesitate to write back, I'm happy to help.