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  Public Ticket #3621509
Quantity appearance in woocommerce
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Comments

  •  10
    adelinemartin started the conversation

    Hello,

    I am using Salient for the first time these days so my website is completely under construction. I am buildind a woocommerce shop and I have an issue with my products quantity on single product pages.
    When the option to manage stock is unticked, the quantity is visible but when I need to manage the stock, the quantity disappears of product pages.
    Here is a picture to show you the issue :



    Attached files:  pbquantite.jpg

  •  1,875
    Judith replied

    Hello there,

    Thanks for writing to us.

    In troubleshooting the issue you've encountered, conflicts between plugins can sometimes lead to unexpected behavior. To identify the root cause, we recommend temporarily deactivating all your plugins except Salient plugins and check if the issue persists.

    Also, switching to another theme, such as Twenty-Twenty-three, can help determine whether the problem is related to the Salient theme itself. If the issue persists with a different theme, it's likely not caused by the Salient theme.

    Please let us know how this goes.

  •  10
    adelinemartin replied

    Hello,
    Thank you for your answer. I tried deactivate my plugins and the problem is still here.
    I also switched to twenty-twenty-two and the issue is present (the same way it is with salient).
    Do you think this would mean the issue might not be with salient ?

  •  1,875
    Judith replied

    Hi there,

    Thanks for writing back.

    Yes, unfortunately, this means it is not a Salient issue, you need to contact the Woocommerce team to assist with this issue.

    Should you have any further questions or encounter any issues, please don't hesitate to reach out.

    Best regards,

  •  10
    adelinemartin replied

    Hi, just to let you know the problem disappeared by iself!

    Weird... but cool :-)