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  Public Ticket #3624623
Error Messages
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  •  5
    Caracarina started the conversation

    Hello!

    I'm getting two error messages while I am busy developing my client's site:

    1. On the widgets page, when i am working with the footers, this message appears: The "wpex-eb-settings-plugin" plugin has encountered an error and cannot be rendered.

    2. Just generally, while developing most pages, this pops up: 

    Gift Certificates: non-writable path /var/www/wp-content/uploads/woocommerce_uploads detected, please fix directory permissions or gift certificate files may not be able to be generated.

    Please can you tell me how to rectify these? Thank you so much!

  •  2,958
    Andrew replied

    Hi Carina,

    Thank you for reaching out to us.

    That's odd! This does not look like a theme issue. Could you try disabling all plugins except those that come bundled with the theme and woocommerce and let us know if this issue persists?

    You can also try switching to one of the basic WordPress themes, like twenty twenty four, before deactivating the third party plugins and see if the issue persists.

    Try this and let us know how it goes.

    Kind regards,