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  Public Ticket #3630059
Extra Padding
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  • coridaly started the conversation

    Please help me with this issue I have been trying to resolve over the last 2 days. I need to publish this staging site, but I can not seem to adjust the extra space on desktop, and the gap at the header on mobile. screenshots show what I would like to remove, the empty spaces 

    Attached files:  Screen Shot 2024-04-17 at 1.40.46 PM.png
      Screen Shot 2024-04-17 at 10.39.14 AM.png

  •  1,655
    Judith replied

    Hello Coridaly,

    Thanks for writing to us.

    To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials 

    (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

    If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.

    Before you provide this information, we strongly recommend taking a backup of your site.

    If you have any concerns or questions about this process, please don't hesitate to let me know.

    Best regards,