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  Public Ticket #363285
Carousel links don't work on MOBILE / TABLET
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Comments

  •  3
    Jeronimo started the conversation

    Hi there! Almost finished my site with this awesome theme. I noticed that links I put in the carousel don't work/open on mobile screens. Also not the picturelink and the picturlink of the team members in an other carousel I made. I figured that the whole carousel on mobile and tablet view are used to swipe to the next team member or portfolio, so that you can't press any links. I use the navigation buttons so the swipe function isn't needed. What to do to be able to just simply click and open the links again on mobile / tablet?

  •  8,848
    Tahir replied

    Hey!

    Can you provide the page url so we can have a look. 

    Thanks 


    ThemeNectar Support Team 

  •   Jeronimo replied privately
  •  8,848
    Tahir replied

    Hey!

    Please see screenshot: http://prntscr.com/604gau  . Your plugin is adding onclick attributte which is causing the links to not work. 

    Thanks 


    ThemeNectar Support Team 

  •  3
    Jeronimo replied

    Hey thanks! But even when I deactivate the plugin I can't click on the links or picturelink in a carousel. I used that plugin to let the Team Member part in the carousel be linked to a new page, instead of opening in the same window. If you provide me with CSS to get the Team Member picture link to open in a new window I don't need that plugin at all. If you longpress the picture on a mobile/tablet it ask you to make an action (open a new window), but It's normal to have it single tap and open the link in a new window, like on a pc. Now it isn't visible that it is a link to a new page.

    What blocks the links to not work on mobile/tablet in the carousel? The swipefunction you think, there are allready navigation buttons, so mayby turn that off? Or is it something different. The links and the carousel now are pretty useless if the portfolio and team member carousel doesn't link to a external site.



  •  1,075
    ThemeNectar replied

    Hey! Edit the shortcode-processing.php file located in the nectar/tinymce directory and search for \"team member\" to end up at the right section

    Cheers

  •  3
    Jeronimo replied

    I found that section, but no clue what to adjust. Image_link is all over the place. Can you give a advise what to change?

    Also, this doesn\'t solve the problem with the links that don\'t work in a carousel on mobile and tablet view as you can see on the website. I guess I\'m not the only one with this problem. Any help with that?





  •  8,848
    Tahir replied

    Hey Again!

    See screenshot: http://prntscr.com/61q9rn . The target blank needs to be added to the anchor "a" tag .

    Thanks


    ThemeNectar Support Team 

  •  3
    Jeronimo replied

    Hi Tahir, thanks for the helpfull input! That adjusment worked on desktop. On mobile and tablet the Team Member name links only work now, but that's OK for now.

    Back to the first/main problem: The carousel where I put links in and clickable pictures (like a portfolio) still don't work on mobile and tablet. Check the picture in the attachment. I want the "Company 1" text to link extern site. On desktop it works like it should, but not when you push on mobile and tablet view. Any help for that?



  •  1,075
    ThemeNectar replied

    Hey again! Could you kindly open your init.js file located in the js folder and change the swiper onTouch parameter to false? It's located in the standardCarouselInit function

    Cheers

  •  3
    Jeronimo replied

    Thanks a lot guys!! Working like it should, thanks for the response.
    Case closed!