Okay
  Public Ticket #363535
Visual composer broken
Closed

Comments

  • Robin started the conversation

    So essentially, the visual composer seems to be broken, and no longer loads. It's just not there anymore. All I'm getting the the raw text and codes.

  • Robin replied

    And to add; I now noticed that the Salient options doesn't load for me. I see the heading and the side panel, but the actual settings aren't there, just blank.
    Nothing has been changed between everything working and it being broken like this, so it's not something I myself have changed.

  •  8,847
    Tahir replied

    Hey!

    Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
    Also could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user only.
    Thanks 


    ThemeNectar Support Team 

  •   Robin replied privately
  •  8,847
    Tahir replied

    Hey Again!

    See screenshot: http://prntscr.com/608d9r . There seems to be a wp core js conflict. Please consult with your hosting provider . 

    Thanks 


    ThemeNectar Support Team 

  • Robin replied

    I got the issue resolved with the host, they did some changes to the PHP config that didn't seem to fix it, but suggested me to add the following line to my wp-config.php;
    define('CONCATENATE_SCRIPTS', false);

    After that was added everything works like it should again.

  •  8,847
    Tahir replied

    Thanks for posting the solution. 

    Cheers


    ThemeNectar Support Team