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  Public Ticket #3638779
Salient Menus - Off Canvas
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  • Allison Henderson started the conversation

    Hello, 

    I am reaching out as I am trying to change our menu on our website to a top navigation menu rather than an off canvas menu. I found out how to add the pages I want to the menu at the top of the header, however I can't figure out how to remove the off canvas menu at the same time. 

    The second issue with this, is once I figured out how to add the menu items to the top of the page, I realized they were therefore then at the top of the page on mobile. I would like the off canvas menu to stay in the mobile version, but be removed completely from the desktop version. 

    It would be super helpful if I could have a quick meeting with a member of your team to go over my desired changes and get some tips and advice. Please let me know if this would be a possibility. If not, any insight into this issue would be much appreciated. 

    Thank you!

  •  2,967
    Andrew replied

    Hi Allison,

    Thank you for reaching out to us.

    You can remove the off-canvas menu from your header by navigating to the Salient > Header Navigation > Off-Canvas navigation option and disable this from there https://themenectar.com/docs/salient/theme-options/header-navigation/#ocn.

    Try this and let us know how it goes.

    Kind regards,

  •  8,860
    Tahir replied

    Hey Allison Henderson,

    You can turn off the Off Canvas Menu for Desktop in the Salient Theme Options Panel . See screenshot: 

    5412835373.png

    I am afraid such a service is out of scope of Theme Support. If you have any specific questions or areas you would like guidance on, feel free to let us know and we can provide some insight. Looking forward to assisting you further.

    Thanks.


    ThemeNectar Support Team 

  • Allison Henderson replied

    Hi Andrew and Tahir, 

    Thank you for your response. Unfortunately the off canvas menu is already off. When I go and change the menu in Appearance -> Menus so that it is along the top rather than in the off canvas, the off canvas block stays where it is but is a blank square when you click on it. See attachments. Any idea why it is not being removed from the top of the header when off canvas is selected as "off"? 

    Attached files:  Website Header Menu 2.jpg
      Website Header Menu.jpg

  •  2,967
    Andrew replied

    Hi Allison,

    Thank you for reaching out to us.

    Could you allow us to log in to your website's backend dashboard so we can check on this for you more? We are gonna need the username and password of the admin user as well as the login URL.

    Try this and let us know how it goes.

    Thanks,