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  Public Ticket #3650962
Portfolio Grid Force Image Size
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Comments

  •  6
    Mercer_Design started the conversation

    Hello, I'm using the Portfolio element within portfolio pages to create a related links section. The thumbnails that is pulling in are uneven in height. I have checked that the Masonry Style is off and the Bypass Image Cropping is off however they are still not displaying unifrom in height. How can I change this please?

  •  8,838
    Tahir replied

    Hey Again,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks.


    ThemeNectar Support Team 

  •   Mercer_Design replied privately
  •  1,875
    Judith replied

    Hi there,

    Thanks for sharing your login details.

    Please share the URL for the page where you've added the portfolio so that we can check it out. I have browsed through your pages and I seem not to find it.

    I look forward to your response.

  •  8,838
    Tahir replied

    Hey Again,

    Could you provide the page url where we can view the issue? .

    Thanks.


    ThemeNectar Support Team 

  •   Mercer_Design replied privately
  •  8,838
    Tahir replied

    Hey Again,

    You seem to be using the "Custom Thumbnail" field to add in the project image which does not crop it .

    Try adding it to the "Featured Image" Field Metabox instead .

    9388090981.png
    2555764955.png

    Thanks.



    ThemeNectar Support Team 

  •   Mercer_Design replied privately
  •  8,838
    Tahir replied

    Hey Again,

    In that case try using the "Post Loop Builder" as it has many image size and other layout options available.

    Thanks.


    ThemeNectar Support Team 

  •  6
    Mercer_Design replied

    Thanks Tahir, this could work well. Annoyingly, I have built all of these pages using a template that I created. Is there anyway I can edit this page template and that it be pulled in?

  •  1
    olikral replied

    Hello Tahir, i have the same problem. Can't find the Custom Thumbnail Image to change it. Where ist it? I have no header image and no "Beitragsbild", but i can still see the wrong image with wrong size on the portfolio. Can you help me? Thanks Oliver

  •  1
  •  1
    olikral replied

    Hello Tahir. Problem solved. I found it ;-) Greetings from Germany, Oli