Hello, I have been getting an error in the frontend editor for wpbakery. Where after adding a row to my page and some content, then I either navigate away from the page or just edit something in the row itself, or columns within the row, then the buttons that usually would sit at the top of the row (which allow for editing, copy, paste, etc.) just disappear.
I try refreshing everything, flushing the cache on the site, etc. Nothing seems to work, except for deleting that row and starting over with what I had just built. I am hosted through GoDaddy, and they did just recently upgrade my WordPress version to 6.5.4, if that make any difference.
This gets highly frustrating when trying to work, please help!
In troubleshooting the issue you've encountered, conflicts between plugins can sometimes lead to unexpected behavior. To identify the root cause, we recommend temporarily deactivating all your plugins except Salient plugins and checking if the issue persists.
If the issue persists only with Salient plugins, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials
(dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
I truly hope this proves helpful for you. Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out.
Hello, I have been getting an error in the frontend editor for wpbakery. Where after adding a row to my page and some content, then I either navigate away from the page or just edit something in the row itself, or columns within the row, then the buttons that usually would sit at the top of the row (which allow for editing, copy, paste, etc.) just disappear.
I try refreshing everything, flushing the cache on the site, etc. Nothing seems to work, except for deleting that row and starting over with what I had just built. I am hosted through GoDaddy, and they did just recently upgrade my WordPress version to 6.5.4, if that make any difference.
This gets highly frustrating when trying to work, please help!
Hello
Will I receive all images and text when I purchase this theme?
https://themenectar.com/salient/architect/
Hi @burn2323
Thanks for contacting us.
In troubleshooting the issue you've encountered, conflicts between plugins can sometimes lead to unexpected behavior. To identify the root cause, we recommend temporarily deactivating all your plugins except Salient plugins and checking if the issue persists.
If the issue persists only with Salient plugins, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials
(dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
Best regards,
Hello Gökhan,
Thanks for writing back.
Here is the guide to help you import demo: https://themenectar.com/docs/salient/salient-demo-importer-plugin/
I truly hope this proves helpful for you. Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out.
Best regards,