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  Public Ticket #3667014
Issue accessing WP Admin dev site through WP Engine
Closed

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  • chriswraley started the conversation

    Hello, 

    I've created a dev environment in WP Engine to work on some updates to my website. I copied the environment over from production and ensured that all plugins and themes are up to date. When I try accessing WP Admin from the portal though, I'm met with a message saying, "There has been a critical error on this website." When I check the logs, I see these details: 

    "
    PHP Fatal error: Uncaught Error: Attempt to modify property "admin_notices" on null in /nas/content/live/nashbiodev/wp-content/themes/salient/nectar/redux-framework/ReduxCore/inc/class.redux_filesystem.php:29 Stack trace: #0 /nas/content/live/nashbiodev/wp-content/themes/salient/nectar/redux-framework/ReduxCore/inc/class.redux_filesystem.php(47): Redux_Filesystem->__construct() #1 /nas/content/live/nashbiodev/wp-content/themes/salient/nectar/redux-framework/ReduxCore/inc/class.redux_filesystem.php(286): Redux_Filesystem::get_instance() #2 /nas/content/live/nashbiodev/wp-content/themes/salient/nectar/redux-framework/ReduxCore/framework.php(51): require_once('/nas/content/li...') #3 /nas/content/live/nashbiodev/wp-content/themes/salient/functions.php(2130): require_once('/nas/content/li...') #4 /nas/content/live/nashbiodev/wp-settings.php(663): include('/nas/content/li...') #5 /nas/content/live/nashbiodev/wp-config.php(128): require_once('/nas/content/li...') #6 /nas/content/live/nashbiodev/wp-load.php(50): require_once('/nas/content/li...') #7 /nas/content/live/nashbiodev/wp-blog-header.php(13): require_once('/nas/content/li...') #8 /nas/content/live/nashbiodev/index.php(17): require('/nas/content/li...') #9 {main} thrown in /nas/content/live/nashbiodev/wp-content/themes/salient/nectar/redux-framework/ReduxCore/inc/class.redux_filesystem.php on line 29

    "

    There seems to be some issue with the Salient theme and I've tried troubleshooting as much as I could but I was advised to just reach out to the theme developer to see if this was an issue you've encountered before and have any insight on how to solve this. I appreciate your response!

  •  1,919
    Judith replied

    Hi there,

    Thanks for writing to us.

    That message would occur when using PHP 7.4+ on your server along with an outdated version of Salient (less than v13). You can remove it by updating to the latest theme version: http://themenectar.com/docs/salient/updating-salient/

    I truly hope this proves helpful for you. Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out. 

    Best regards,