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  Public Ticket #3669918
Google Search reports Missing field "thumbnailUrl"
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  •  1
    irpros started the conversation

    Google Search Console is reporting 

    Missing field "thumbnailUrl"

    I have image previews for the two videos on the main page. Is there something else I need to do?

  •  2,958
    Andrew replied

    Hi there,

    Thank you for reaching out to us.

    Allow me to escalate this to the developer to look into this for you and advise.

    We appreciate your patience on this issue.

    Regards,

  •  8,838
    Tahir replied

    Hey Again,

    Could you please provide more information regarding the report, specifically which page elements are being referred to?

    Thanks.


    ThemeNectar Support Team 

  •  1
    irpros replied

    Sure thing.  

    Our Google Search Console is reporting this error

    Why items are invalid
    Invalid items can't be used to generate rich results on Google

    Missing field "thumbnailUrl"
    Items with this issue are invalid. Invalid items are not eligible for Google Search's rich results

    LEARN MORE https://developers.google.com/search/docs/appearance/structured-data/video


    Based on my understanding of what Google is saying in the developer link above, there is an attribute named ThumbnailUrl that does not appear in the script on our page as it relates to the videoObject.  I can view source on our site and see the VideoObject and the links to the video file but we do not have the thumbnailurl value.

    I was just wondering if this is something that I need to set or is it maybe a future capability that might be considered in a later release.  This is a new error for us but the site has not changed.  I don't understand the backend as well as your team. Not the end of the world if not solved.


  •  8,838
    Tahir replied

    Hey Again,

    You need to add additional structured data to remove those errors. Please refer to this guide: Google Structured Data for Videos.

    You can add JS scripts in the Salient Theme Options Panel as shown in the attached screenshot :

    9327318893.png

    This links the video HTML object you are viewing in the page source.


    Thanks.


    ThemeNectar Support Team 

  •  1
    irpros replied

    Thank you! please close the ticket