However, I've noticed several Elements are not available that are on the Salient site demos such as Scribble Highlight, Scroll Reveal Text, and in the Nectar Slider there's no Scroll Down Arrow as well as the Turn Off Loop doesn't work. Slider loops no matter whether it is Off or On.
If you have updated the Salient theme and functionalities are missing, please check whether you have updated the Salient plugins as well. If you have and the issue still persists, we'll need admin login credentials
(dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
I am using
Salient 16.3.0
WPBakery Page Builder 7.7
However, I've noticed several Elements are not available that are on the Salient site demos such as Scribble Highlight, Scroll Reveal Text, and in the Nectar Slider there's no Scroll Down Arrow as well as the Turn Off Loop doesn't work. Slider loops no matter whether it is Off or On.
Am I using old software?
Hello Ftanzella,
Thanks for writing to us.
If you have updated the Salient theme and functionalities are missing, please check whether you have updated the Salient plugins as well. If you have and the issue still persists, we'll need admin login credentials
(dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
Best regards,
Thanks Judith, I found the elements I was looking for. They were embedded in elements and not defined the same way as the Salient demo site.
You can close this ticket.