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  Public Ticket #3681527
Unable to access widget section
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  • iamvinniev started the conversation

    I'd like to edit the footer with the name of the company and their address and phone number (as well as remove the Categories & Archives sections from the footer).  I couldn't figure out where to do that so I wanted to check the widget section of wordpress.  When I click to go to the Widget section, from the wordpress dashboard, I get an error message that says, "There has been a critical error on this website. Please check your site admin email inbox for instructions."  I just upgraded to the latest build (16.3.0) and I'm still getting the error.  

    Please advise how I can fix that and also how I can edit the footer.  

    Thanks in advance!

  •  1,875
    Judith replied

    Hello there,

    Thanks for writing to us.

    I am certain this guide will point you to the possible causes and fixes of this error: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/

    I truly hope this proves helpful for you. Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out. 

    Best regards,