Okay
  Public Ticket #3682936
Space between image and text
Closed

Comments

  •  1
    Rick started the conversation

    I'm not finished populating the ACFs but in the grid page I'm using there's a huge gap between the image and the text . I looked at the Grid builder and there's no pixel padding in the settings of any of the current elements. , there's an extra row in the grid that doesn't allow for its deletion. I tried extra css and js to resolve this to no avail 

    Attached files:  Screenshot 2024-07-09 at 16.43.30.png
      Screenshot 2024-07-09 at 16.42.59.png
      Screenshot 2024-07-09 at 16.42.52.png

  •  1,918
    Judith replied

    Hello Rick,

    Thanks for writing to us.

    To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials 

    (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

    If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.

    Before you provide this information, we strongly recommend taking a backup of your site.

    If you have any concerns or questions about this process, please don't hesitate to let me know.

    Best regards,


  •  1
    Rick replied

    I can give you login info here, that secret site thing seems like it requires creating an account. ugh,  .. or provide a simpler way other than a plug in , so many plugins I've been having to put , omg lol 


    I'm backed up 

  •   Rick replied privately
  •  1
    Rick replied

    any luck? thanks 

  •  1,918
    Judith replied

    Hello Rick

    Thanks for your patience thus far.

    I am still working on this issue in consultation with my colleagues. 

    I request you lend us a bit more time to look into it.

    Once we have an update I will promptly let you know.

    Best Regards.

  •  1
    Rick replied

    cool, thanks 

  •  1,918
    Judith replied

    Hello Rick,

    Thanks for your patience thus far.

    Please confirm to us where this backend area is located by sharing its URL to help us investigate further :

    7395147456.png

    I look forward to your response.

  •  1
    Rick replied

    The URL is https://www.harlemlive.net/alumni-updates/


    I made the names <H1> which I may or may not keep (they were <H2> heading) but that took up some of the large space / gap that exists/existed between the image and the start of the text. It's my understanding to that I will need to add CSS code to make the other text a big larger. I was going to put more info in this space below the image but either way I want to know how that middle row might be affecting the blank space, but I can't seem to edit/remove that row. No edit option appears when the mouse hovers over that middle row. 

  •  1,918
    Judith replied

    Hello Rick,

    Thanks for writing back

    To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps:

    From your WordPress dashboard, Navigate to Salient > General Settings > CSS/Script Related. In the custom code area, insert the provided CSS snippet:

    .vc_custom_1720891002471 {
        margin-top: 0 !important;
        margin-bottom: 0em !important;
    }
    .vc_gitem-zone-a .vc_gitem-zone-mini {
        min-height: 38vh;
    }

    Once the code is added, save and refresh the page to see if the change has been applied. In case it helps, please check this section from the documentation on CSS/Script Related

    If this does not work as expected or If you have any further questions or need additional assistance, don't hesitate to write back, I'm happy to help. 

  •  1
    Rick replied

    This didn't reduce the space between the image and the text.  

  •  1,918
    Judith replied

    Hello Rick,

    Thanks for writing back.

    Please check it out now. We adjusted the css here :

    6092250270.png

    I truly hope this proves helpful for you. Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out. 

    Best regards,