Okay
  Public Ticket #3686764
Salient Core
Closed

Comments

  • philat101 started the conversation
    July 16, 2024 at 4:37am

    Our website was built by a previous developer who has not provided any licence information on handover.

    On a recent scan we have 2 critical issues found which we are unable to patch due to no update available.

    Can we purchase a licence and transfer the licence to the existing site. We do not want to be in a position where we have to re-build the website.

  •  1,832
    Judith replied
    July 16, 2024 at 6:27am

    Hi there,

    Thanks for writing to us.

    Yes you can purchase a new license and use it on your current domain.

     Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out. 

    Best regards,


  • philat101 replied
    July 17, 2024 at 2:55am

    Hi Judith - Does the standard licence support multiple domains? I will be configuring a staging environment.

    • mainsite.org
    • mainsite.staging-server.org

    The two environments will be on different domains

  •  1,832
    Judith replied
    July 17, 2024 at 5:38am

    Hi there,

    Thanks for writing to us.

    I am afraid,  the license only supports a single domain at a time, you cannot have it on multiple domains.

     Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out. 

    Best regards,