I reinstalled the theme, unfortunately the same issue persists. I also copied the site over to a staging environment and disabled all plugins except for the Salient plugins and still see the same issue.
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
How do I get the element 'Icon List' I can't find it. I am using the latest version (16.3.0). Thanks.
Attached files: Screenshot 2024-07-17 at 19.06.07.png
Hi there,
Thank you for getting in touch.
I can't seem to replicate this issue from our end. Could you try reuploading the theme again and see if this resolves the issue?
Try this and let us know how it goes.
Thanks,
Hi Andrew,
I reinstalled the theme, unfortunately the same issue persists. I also copied the site over to a staging environment and disabled all plugins except for the Salient plugins and still see the same issue.
Thanks
Rick
Hi again,
Thank you for getting back to us.
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
Best regards,