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  Public Ticket #3688185
Inconsistent text module font size on mobile
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Comments

  •  30
    damien started the conversation

    Hi,

    Im using text modules across the site which we cn also define to display at different sizes on mobile using the salienbt settings.

    ...this is great but Im finding that depending on where that module is palced the results are inconsistent.

    for exampel, if you view this page on mobile https://africanimpact3.wpenginepowered.com/program/ai-program-pageva/

    Youll see that the text module under the 1st section looks correct, but the text module used in the "Project Impact areas" section or the 1st "Highlights" section is totaly different?

    hoping you can point me int he right direction for how to fix this.


    Thanks
    Damien

  •  1,875
    Judith replied

    Hello Damien,

    Thanks for writing to us.

    I do not clearly see the difference. Please share screenshots to help us respond more accurately.

    I look forward to your response.

  •  30
    damien replied

    Hi, sure.

    this will not show on chrome inspect but only on an actual device. And yep, Ive cleared my device browser cache fully.

    https://africanimpact3.wpenginepowered.com/program/ai-program-pageva

    All text module sections on the above link look normal (see project destination grab) until you get to "Project impact areas" and the text module within the tabbed "Logistics" section

    See grabs too from mobile showing difference

    Attached files:  IMG_1559.PNG
      IMG_1560.PNG
      IMG_1561.PNG
      IMG_1558.PNG

  •  1,875
    Judith replied

    Hello Damien,

    Thanks for writing back.

    I am now able to clearly see the difference.

    To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials 

    (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

    If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.

    Before you provide this information, we strongly recommend taking a backup of your site.

    If you have any concerns or questions about this process, please don't hesitate to let me know.

    Best regards,


  •   damien replied privately
  •  8,838
    Tahir replied

    Hey Again,

    Try using the New Responsive Typography Settings in here : 

    2321066868.pngClick on Image to View Larger


    Thanks.


    ThemeNectar Support Team 

  •  1,875
    Judith replied

    Hi Damien,

    Thanks for writing back.

    The text is now consistent as shown here :https://monosnap.com/file/kbHlsk8MQy9Ek3Z4qiOc99XYAYARYo

    Please check whether the issue is still persisting on your end.

    I look forward to your response.

  •  30
    damien replied

    Thankyou for taking a look at this. All seems to be correct now. Thankyou again. you guys rock!

  •  1,875
    Judith replied

    Hello Damien,

    I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest.

    If you've enjoyed Salient, be sure to check out Nectarblocks, our latest innovation for building websites visually with WordPress.

    Your feedback is valuable to us and greatly appreciated!

    Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out. 

    Best regards,