When I make changes to pages and then hit "Preview" to check my changes, The preview does not show the entire page. It shows three rows (out of 5), and then no rows after that. I've tried refreshing, relogging in, checked browser, checked for Salient updates, submitted a ticket to WPEngine.com to see if they can diagnose the problem (the said it was a theme issue after they turned plugins on and off); pretty much every troubleshooting method I could think of. I still can't get the preview to show up.
Also, when I go ahead and update the page with the fixes and then hit preview, the bottom rows still don't show up. The preview function is not working.
Thank you for your help.
UPDATE: I found the problem. No need to reply. Thank you.
To avoid confusion, I recommend opening your own ticket detailing the issue you're facing. You can also include screenshots or screen recordings of the same to make it easier for us to troubleshoot the issue.
Hello,
When I make changes to pages and then hit "Preview" to check my changes, The preview does not show the entire page. It shows three rows (out of 5), and then no rows after that. I've tried refreshing, relogging in, checked browser, checked for Salient updates, submitted a ticket to WPEngine.com to see if they can diagnose the problem (the said it was a theme issue after they turned plugins on and off); pretty much every troubleshooting method I could think of. I still can't get the preview to show up.
Also, when I go ahead and update the page with the fixes and then hit preview, the bottom rows still don't show up. The preview function is not working.
Thank you for your help.
UPDATE: I found the problem. No need to reply. Thank you.
Hi there,
We're glad you were able to resolve this.
Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out.
Best regards,
Hi,
Please can you share the solution please ?
Best regards!
Hi there,
Thank you for getting back to us.
To avoid confusion, I recommend opening your own ticket detailing the issue you're facing. You can also include screenshots or screen recordings of the same to make it easier for us to troubleshoot the issue.
We look forward to hearing from you.
Thanks,