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  Public Ticket #3689285
Problem with gillion theme
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  • Jac started the conversation

    GILION THEME

    I have a very big problem with this template I purchased. Not only that the support does not write back even a little, you have to wait a month, and there are the same errors and do not know what else. Specifically at the moment I can list them, everything will be on the screenshots:

    1. a lot of errors in the template, I tried to repair it can not be done, unfortunately support does not write back :) I have no idea what is wrong (screen 1)

    2. the color of the links in the articles when you are logged in to the site is the same as in the settings, that is, red, but when you are not a logged-in user it is already black :) (screen 2 and 3)

    3. another problem, on the phone and again being an admin the plug-in with voting on the site loads normally: https://kolbuszowa.prezentoza.pl/plebiscyty-2023/, while when you are already a normal user nothing loads :) (screen 4)

    Unfortunately I'll have to return this template if I don't get any help how much can you piss over this, it's simply incomprehensible.

    Attached files:  1.png
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      3.png
      4.png

  •  2,895
    Andrew replied

    Hi Jac,

    Thank you for reaching out to us.

    Please note that you have contacted the Salient support. I recommend reaching out to the Gillion team to look into these issues and assist.

    Best regards,