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  Public Ticket #3691717
Problem with mobile Header
Closed

Comments

  • AndreasBartel1010 started the conversation
    July 23, 2024 at 3:35pm

    Hello,


    i have a problem with the mobile header. when u open the website: https://bartel-holzbaumeister.at/ first u need to tap into the screen to scroll down. someone know how to change this or where the problem is?

  •  2,966
    Andrew replied
    July 24, 2024 at 7:21am

    Hi Andreas,

    Thank you for reaching out to us.

    I can't seem to replicate this error from our end. Please let us know what device and browser you're using so we can look into this for you.

    We look forward to your reply.

    Thanks,

  • AndreasBartel1010 replied
    July 30, 2024 at 10:58am

    its on every phone we using google chrome

  •  8,858
    Tahir replied
    July 30, 2024 at 12:00pm

    Hey Again,

    Try turning off the Delay JS feature in here and check: 

    3199840185.png

    Thanks.

    ThemeNectar Support Team 

  • AndreasBartel1010 replied
    July 30, 2024 at 12:12pm

    Thanks for the help it resolved the problem. However, when I try to scroll further down the page, I'm getting stuck at this part of the website:  https://bartel-holzbaumeister.at/#Service

  •  8,858
    Tahir replied
    July 30, 2024 at 12:22pm

    Hey Again,

    Try removing the Image hover in here and check: 

    9800733520.png

    Thanks.

    ThemeNectar Support Team