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  Public Ticket #3693017
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  • oliverschou started the conversation
    July 25, 2024 at 9:58am

    Hello, why cant i see my frontpage video on phone? only on pc? 

  •  2,958
    Andrew replied
    July 25, 2024 at 10:32am

    Hi Oliver,

    Thank you for reaching out to us.

    Only Self Hosted Videos play on Mobile if we do not turn them off in the Salient Theme Options Panel > General Settings > Functionality

    - Please convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background .

      - Make sure they are in 16:9 ratio for the mobile to render them correctly.

    I hope this info helps.

    Thanks,