My multi-column layouts are not flex-wrapping below each other when viewed in smaller devices. When editing the page with WPBakery on the frontend it looks correct in the responsive layout mode, but when it's viewed in the browser all the columns just squeeze in the same percentage. What is going on? Is there a fix or am I missing something?
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
My multi-column layouts are not flex-wrapping below each other when viewed in smaller devices. When editing the page with WPBakery on the frontend it looks correct in the responsive layout mode, but when it's viewed in the browser all the columns just squeeze in the same percentage. What is going on? Is there a fix or am I missing something?
Here's the site:
https://call7sms.com/
Hi Kayvon,
Thank you for reaching out to us.
Check and see that you have enabled this option in the Salient > General Settings > Functionality.
Try this and let us know how it goes.
We look forward to your reply.
Thanks,
Yes I've enabled that option. Here's my screenshot:
Attached files: screenshot.jpg
Hi Kayvon,
Thank you for reaching out to us.
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
Best regards,
Thank you for your help but I figured out it was a rouge plugin inserting css. Problem resolved!
Hi Kayvon,
Thank you for getting back to us.
I'm glad you were able to able to figure this out.
Feel free to reach out if you have any other queries.
Regards,